New
Work moves on by itself when your customer replies
Each job moves to the next stage by itself when your customer answers or finishes sending the details you asked for, so nobody has to watch the chat to move it.
What you get
- Nobody has to watch the chat: when your customer answers, the job moves to the next step by itself.
- Complete details before moving on: the job only moves on once your customer sent everything you asked for; if something is missing, it waits.
- No double moves: even if the same message arrives twice, the job moves only once.