New
Your customers complete their appointment's stage in the chat
When a stage needs something from the customer, the bot asks for it in the same conversation, one thing at a time, and the task moves on by itself.
What you get
- Less back and forth: forms, preferences or confirmations are completed by your customer in the chat, before they arrive.
- One question at a time: with options to tap and no long forms.
- Your team stays in charge: what your team already filled in isn't asked again, and if they move the task on, the bot doesn't insist.