Improvement
The bot takes chat requests for services without products
When your customer asks for a service with no products, like sanitizing a dispenser, the bot asks the questions you set up, asks for the place and shows a clear summary before the yes.
What you get
- Services requested by chat end to end: the bot asks what you need to know, one thing at a time.
- The right place: typed, shared or the one the customer already saved, always shown in the summary.
- Nothing placed by accident: the customer sees the summary and the total before saying yes.