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Improvement

The bot no longer leaves your customers waiting

When the AI takes longer than usual, the bot still answers on time and, if needed, lets the customer know it is checking.

Less waiting, always an answer

  • If the AI is slow, the bot uses another route in parallel and replies with the first answer that arrives.
  • If the reply is still slow, your customer gets a short notice, only once, in their language.
  • The notice does not replace the reply and never shows up on automatic notices (reminders, confirmations).