Improvement
What's urgent, in a single line
The card for what needs your attention says what it is and takes you straight there: the unanswered chat or the order to schedule, with the customer's name.
What you get
- Know what's going on without opening anything: each pending item says whose it is and what's missing.
- One tap and you're there: go straight to the conversation or the work that's waiting.
- Less noise: when there's a lot pending, the card takes a single line until you open it.