New
Voice messages on Telegram
Customers can send audio to your Telegram bot: it is transcribed and answered as on WhatsApp.
What you gain
- Customers talk the way they like: they can send audio to your Telegram bot and get an answer as if they had typed.
- No one is left without a reply: if audio is too long or cannot be understood, the bot says so and someone on your team takes over.
- Just like WhatsApp: the same voice experience on both channels.