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Fix

The bot remembers the customer language

Better Spanish, Portuguese and English detection and small panel improvements.

In the bot

  • The bot recognizes greetings and free-form messages in Spanish, Portuguese and English and saves the reliable language in the customer profile, which you can edit.
  • A greeting alone does not set the language; ambiguous messages keep the previous one and later clear messages correct it. Your manual choice is always respected.
  • Long spam pauses have their own wording.

In the panel

  • Wagy leaves room for actions on desktop, and the Inbox adapts its panels so the chat stays readable with Wagy open.
  • Discarding a service also discards its product selections.
  • Screen readers get the visible status and amount in payment and balance summaries.