Improvement
Everything about your customer, right next to the chat
While you chat, you see the customer's upcoming appointment, history and an AI summary in a cleaner panel, and each team member sees the work they handled.
What you get
- Context without searching: the customer's upcoming appointment and history sit right beside the chat.
- A reliable summary: the AI summary retries on its own if it fails, and you can request it again in one tap.
- To each their own: your team sees the work they handled for that customer, without access to the rest.