Improvement
The bot understands “in the afternoon” and “later”
When your customer asks for the afternoon, another day or something later, the bot shows what you have free and suggests spread-out, easy-to-read times.
What you get
- Suggests like a person would: “Monday afternoon is free from 1 pm to 5 pm and from 5:30 pm to 7 pm. I have 1 pm, 4 pm and 6:30 pm.”
- Respects what your customer asks: your morning, afternoon or evening, another day or something later.
- No starting over: a follow-up about times keeps the service already chosen.