Improvement
The bot offers times the way a person would
Instead of a list with the date repeated, the bot says «Today I have openings at 2 pm and tomorrow at 10 am and 12 pm. Which one works for you?».
What you get
- Sounds human: one sentence instead of a list of repeated dates.
- Same times: only how they are said changes, not which or how many.
- In your customer's language: Spanish, Portuguese and English.