Improvement
Your customers' AI assistants keep the chat going with your bot
Once the person confirms their code, their assistant keeps talking to your bot as a known customer: it sees their bookings and books again without repeating details.
What you get
- Returning customers without repeating details: after the code, their assistant keeps the chat as a known customer.
- Safe changes: cancelling, rescheduling or paying is always confirmed by the person with a new code.
- All in one place: the chat stays on the customer's record, next to their bookings and orders.