New
See where your bot's conversations drop off
For each conversation you see the path it took and where it stopped, and for each part of your bot's service, how many end in an order or a booking and at which step customers stop.
What you get
- You know where customers get lost: you see at which step they stop replying, without reading every chat.
- Adjust with data: compare how many conversations end in an order or a booking in each part of the service.
- Your bot gets better week by week: change what holds your customers back and see the result in the following days.