New
Support answers you inside your panel
When you ask for help, the support person writes in your assistant's chat and you reply right there, without switching apps. Once it's resolved, you tell us if it helped.
What you get
- Everything in one place: you ask for help, support answers and you reply in the same panel chat.
- You know who you're talking to: every support message carries the name of the person helping you.
- You don't miss a thing: we notify you in the panel and, if you're not online, by email too.
- Your chat with the assistant stays yours: support only sees what you reply to support.