New
Your bot recognizes returning customers
When a customer types their email or phone in the chat, the bot saves it with their permission and can confirm with a code that it's theirs.
What you get
- Recognized customers: the email or phone they type in the chat stays on their profile, with their permission.
- No impersonation: a code that reaches that person confirms the contact is theirs, and nobody sees someone else's history.
- You decide: two profiles of the same person are merged only when you confirm it.
