Improvement
Your customers send the photo on Telegram
When a stage asks for a photo, your customer sends it on Telegram and it is saved on their task, as it already worked on WhatsApp and Instagram.
What you get
- No manual steps: the reference photo reaches the task on its own.
- The same flow on every channel: WhatsApp, Instagram and Telegram ask for and save the photo the same way.
- No surprises: if the image doesn't work, your customer knows and can send it again.