[{"data":1,"prerenderedAt":59},["ShallowReactive",2],{"update-updates_en-2026-10-25-instagram-entiende-audios":3},{"id":4,"title":5,"body":6,"date":37,"description":38,"extension":39,"media":40,"meta":41,"navigation":42,"panel_path":40,"panel_roles":43,"panel_steps":46,"panel_summary":48,"panel_title":49,"panel_where":50,"partners":51,"path":52,"rawbody":53,"release":40,"seo":54,"stem":55,"tags":56,"__hash__":58},"updates_en\u002Fnovedades\u002F2026-10-25-instagram-entiende-audios.md","Your assistant understands Instagram voice messages",{"type":7,"value":8,"toc":31},"minimark",[9,14],[10,11,13],"h2",{"id":12},"what-you-get","What you get",[15,16,17,25],"ul",{},[18,19,20,24],"li",{},[21,22,23],"strong",{},"Same treatment on every channel:"," audio is handled just like on WhatsApp and Telegram.",[18,26,27,30],{},[21,28,29],{},"No surprises:"," if the audio can't be transcribed, the conversation goes to a person.",{"title":32,"searchDepth":33,"depth":34,"links":35},"",2,3,[36],{"id":12,"depth":33,"text":13},"2026-10-25","If a customer sends you a voice note on Instagram, the assistant transcribes it and replies, just like on WhatsApp and Telegram.","md",null,{},true,[44,45],"owner","manager",[47],"Send a voice note to your Instagram account and check the transcript in the conversation.","Voice messages your customers send by Instagram direct message are transcribed and the bot handles them like a written message. They count toward the same monthly audio allowance as WhatsApp and Telegram; if the audio is too long, can't be read or the allowance runs out, the conversation goes to a person.","The bot transcribes Instagram voice messages","In the chat with your customers, Instagram channel",false,"\u002Fnovedades\u002F2026-10-25-instagram-entiende-audios","---\ndate: \"2026-10-25\"\ntitle: \"Your assistant understands Instagram voice messages\"\ndescription: \"If a customer sends you a voice note on Instagram, the assistant transcribes it and replies, just like on WhatsApp and Telegram.\"\ntags: [new]\npanel_title: \"The bot transcribes Instagram voice messages\"\npanel_summary: \"Voice messages your customers send by Instagram direct message are transcribed and the bot handles them like a written message. They count toward the same monthly audio allowance as WhatsApp and Telegram; if the audio is too long, can't be read or the allowance runs out, the conversation goes to a person.\"\npanel_where: \"In the chat with your customers, Instagram channel\"\npanel_roles: [owner, manager]\npanel_steps:\n  - \"Send a voice note to your Instagram account and check the transcript in the conversation.\"\n---\n\n## What you get\n\n- **Same treatment on every channel:** audio is handled just like on WhatsApp and Telegram.\n- **No surprises:** if the audio can't be transcribed, the conversation goes to a person.\n",{"title":5,"description":38},"novedades\u002F2026-10-25-instagram-entiende-audios",[57],"new","SNooXH6R6r4pw09qj3qNqSYojfaHQ7rVTICbaBRgePQ",1793683968072]