[{"data":1,"prerenderedAt":67},["ShallowReactive",2],{"update-updates_en-2026-10-25-asistentes-de-ia-reconocen-a-tus-clientes":3},{"id":4,"title":5,"body":6,"date":43,"description":44,"extension":45,"media":46,"meta":47,"navigation":48,"panel_path":46,"panel_roles":49,"panel_steps":53,"panel_summary":56,"panel_title":57,"panel_where":58,"partners":59,"path":60,"rawbody":61,"release":46,"seo":62,"stem":63,"tags":64,"__hash__":66},"updates_en\u002Fnovedades\u002F2026-10-25-asistentes-de-ia-reconocen-a-tus-clientes.md","Your customers' AI assistants keep the chat going with your bot",{"type":7,"value":8,"toc":37},"minimark",[9,14],[10,11,13],"h2",{"id":12},"what-you-get","What you get",[15,16,17,25,31],"ul",{},[18,19,20,24],"li",{},[21,22,23],"strong",{},"Returning customers without repeating details:"," after the code, their assistant keeps the chat as a known customer.",[18,26,27,30],{},[21,28,29],{},"Safe changes:"," cancelling, rescheduling or paying is always confirmed by the person with a new code.",[18,32,33,36],{},[21,34,35],{},"All in one place:"," the chat stays on the customer's record, next to their bookings and orders.",{"title":38,"searchDepth":39,"depth":40,"links":41},"",2,3,[42],{"id":12,"depth":39,"text":13},"2026-10-25","Once the person confirms their code, their assistant keeps talking to your bot as a known customer: it sees their bookings and books again without repeating details.","md",null,{},true,[50,51,52],"owner","manager","staff",[54,55],"Open a chat marked «Via AI» in the Inbox.","After the code, you'll see it on the customer's record, with their full history.","When a person confirms the code their AI assistant asked for, the chat isn't cut off: for 24 hours it continues on that person's record in the Inbox. Your bot greets them by name, knows their bookings, orders and plans, and books again without another code. Cancelling, rescheduling and paying need a new code each time. The person can end the session earlier.","AI assistant chats on the customer's record","Inbox, in chats marked «Via AI»",false,"\u002Fnovedades\u002F2026-10-25-asistentes-de-ia-reconocen-a-tus-clientes","---\ndate: \"2026-10-25\"\ntitle: \"Your customers' AI assistants keep the chat going with your bot\"\ndescription: \"Once the person confirms their code, their assistant keeps talking to your bot as a known customer: it sees their bookings and books again without repeating details.\"\ntags: [improved]\npanel_title: \"AI assistant chats on the customer's record\"\npanel_summary: \"When a person confirms the code their AI assistant asked for, the chat isn't cut off: for 24 hours it continues on that person's record in the Inbox. Your bot greets them by name, knows their bookings, orders and plans, and books again without another code. Cancelling, rescheduling and paying need a new code each time. The person can end the session earlier.\"\npanel_where: \"Inbox, in chats marked «Via AI»\"\npanel_roles: [owner, manager, staff]\npanel_steps:\n  - \"Open a chat marked «Via AI» in the Inbox.\"\n  - \"After the code, you'll see it on the customer's record, with their full history.\"\n---\n\n## What you get\n\n- **Returning customers without repeating details:** after the code, their assistant keeps the chat as a known customer.\n- **Safe changes:** cancelling, rescheduling or paying is always confirmed by the person with a new code.\n- **All in one place:** the chat stays on the customer's record, next to their bookings and orders.\n",{"title":5,"description":44},"novedades\u002F2026-10-25-asistentes-de-ia-reconocen-a-tus-clientes",[65],"improved","rMQcxdM1nhdPc2KPLhyq7baip8Ztexr9QjMZ-HQUdZU",1793683968095]