[{"data":1,"prerenderedAt":67},["ShallowReactive",2],{"update-updates_en-2026-10-24-orden-de-la-atencion-del-bot":3},{"id":4,"title":5,"body":6,"date":43,"description":44,"extension":45,"media":46,"meta":47,"navigation":48,"panel_path":49,"panel_roles":50,"panel_steps":52,"panel_summary":56,"panel_title":57,"panel_where":58,"partners":59,"path":60,"rawbody":61,"release":46,"seo":62,"stem":63,"tags":64,"__hash__":66},"updates_en\u002Fnovedades\u002F2026-10-24-orden-de-la-atencion-del-bot.md","Choose what your bot offers first",{"type":7,"value":8,"toc":37},"minimark",[9,14],[10,11,13],"h2",{"id":12},"what-you-get","What you get",[15,16,17,25,31],"ul",{},[18,19,20,24],"li",{},[21,22,23],"strong",{},"What matters first:"," your bot offers first what you most want to sell.",[18,26,27,30],{},[21,28,29],{},"A welcome in your voice:"," you write the greeting your customer sees.",[18,32,33,36],{},[21,34,35],{},"No detours for the customer:"," if they already say what they want, the bot goes straight there, no menu.",{"title":38,"searchDepth":39,"depth":40,"links":41},"",2,3,[42],{"id":12,"depth":39,"text":13},"2026-10-24","Order what your bot offers when a customer says hello and write your own welcome greeting. If the customer already says what they want, the bot goes straight there.","md",null,{},true,"\u002Fattention\u002Fbot",[51],"owner",[53,54,55],"Open Customer care → Bot and find the «Bot service» card.","Use the arrows on each branch to move it up or down; the order saves on its own.","Write your welcome greeting and tap «Save greeting».","In the «Bot service» card you move each branch up or down to decide what the bot offers first when a customer says hello without saying what they want, and you write the welcome greeting. The same order is used in the menu when AI is paused and when a customer asks for prices.","Order the bot service and its greeting","Customer care → Bot → Bot service",false,"\u002Fnovedades\u002F2026-10-24-orden-de-la-atencion-del-bot","---\ndate: \"2026-10-24\"\ntitle: \"Choose what your bot offers first\"\ndescription: \"Order what your bot offers when a customer says hello and write your own welcome greeting. If the customer already says what they want, the bot goes straight there.\"\ntags: [new]\npanel_title: \"Order the bot service and its greeting\"\npanel_summary: \"In the «Bot service» card you move each branch up or down to decide what the bot offers first when a customer says hello without saying what they want, and you write the welcome greeting. The same order is used in the menu when AI is paused and when a customer asks for prices.\"\npanel_where: \"Customer care → Bot → Bot service\"\npanel_path: \"\u002Fattention\u002Fbot\"\npanel_roles: [owner]\npanel_steps:\n  - \"Open Customer care → Bot and find the «Bot service» card.\"\n  - \"Use the arrows on each branch to move it up or down; the order saves on its own.\"\n  - \"Write your welcome greeting and tap «Save greeting».\"\n---\n\n## What you get\n\n- **What matters first:** your bot offers first what you most want to sell.\n- **A welcome in your voice:** you write the greeting your customer sees.\n- **No detours for the customer:** if they already say what they want, the bot goes straight there, no menu.\n",{"title":5,"description":44},"novedades\u002F2026-10-24-orden-de-la-atencion-del-bot",[65],"new","b19D1bZfuq1A-Q8jmHW7-qupUFRsys504TgYjQRbPOQ",1793683968231]