[{"data":1,"prerenderedAt":65},["ShallowReactive",2],{"update-updates_en-2026-10-24-bot-idioma-y-cancelar":3},{"id":4,"title":5,"body":6,"date":43,"description":44,"extension":45,"media":46,"meta":47,"navigation":48,"panel_path":46,"panel_roles":49,"panel_steps":52,"panel_summary":54,"panel_title":55,"panel_where":56,"partners":57,"path":58,"rawbody":59,"release":46,"seo":60,"stem":61,"tags":62,"__hash__":64},"updates_en\u002Fnovedades\u002F2026-10-24-bot-idioma-y-cancelar.md","Your bot replies in your customer's language and doesn't offer what you don't sell",{"type":7,"value":8,"toc":37},"minimark",[9,14],[10,11,13],"h2",{"id":12},"what-you-get","What you get",[15,16,17,25,31],"ul",{},[18,19,20,24],"li",{},[21,22,23],"strong",{},"Each customer in their language:"," your bot keeps its tone and the language stays your customer's.",[18,26,27,30],{},[21,28,29],{},"Cancelling without detours:"," even in the middle of a booking, the customer cancels the one they already have.",[18,32,33,36],{},[21,34,35],{},"Nothing made up:"," if they ask for something you don't sell, the bot says so and shows your catalog.",{"title":38,"searchDepth":39,"depth":40,"links":41},"",2,3,[42],{"id":12,"depth":39,"text":13},"2026-10-24","Your assistant writes to each customer in their language even when its style uses expressions from another, lets them cancel a booking in the middle of making another, and says so when they ask for something that isn't in your catalog.","md",null,{},true,[50,51],"owner","manager",[53],"Try it in the bot simulator: order a product you don't sell, with a quantity and an address.","Three fixes in the chat with your customers. The style you gave the bot no longer changes the conversation's language. If a customer is picking a time and asks to cancel the booking they already have, the bot asks about that booking. If they order something you don't sell with a quantity and an address, the bot says you don't have it and shows what you do.","The bot takes care of language, cancelling and products you don't have","In the chat with your customers",false,"\u002Fnovedades\u002F2026-10-24-bot-idioma-y-cancelar","---\ndate: \"2026-10-24\"\ntitle: \"Your bot replies in your customer's language and doesn't offer what you don't sell\"\ndescription: \"Your assistant writes to each customer in their language even when its style uses expressions from another, lets them cancel a booking in the middle of making another, and says so when they ask for something that isn't in your catalog.\"\ntags: [improved]\npanel_title: \"The bot takes care of language, cancelling and products you don't have\"\npanel_summary: \"Three fixes in the chat with your customers. The style you gave the bot no longer changes the conversation's language. If a customer is picking a time and asks to cancel the booking they already have, the bot asks about that booking. If they order something you don't sell with a quantity and an address, the bot says you don't have it and shows what you do.\"\npanel_where: \"In the chat with your customers\"\npanel_roles: [owner, manager]\npanel_steps:\n  - \"Try it in the bot simulator: order a product you don't sell, with a quantity and an address.\"\n---\n\n## What you get\n\n- **Each customer in their language:** your bot keeps its tone and the language stays your customer's.\n- **Cancelling without detours:** even in the middle of a booking, the customer cancels the one they already have.\n- **Nothing made up:** if they ask for something you don't sell, the bot says so and shows your catalog.\n",{"title":5,"description":44},"novedades\u002F2026-10-24-bot-idioma-y-cancelar",[63],"improved","c8KEw0HpMW5i4B2zNd2SqaqNmkM4hjV8J_karH_E_4U",1793683968289]