[{"data":1,"prerenderedAt":66},["ShallowReactive",2],{"update-updates_en-2026-10-24-bot-envio-o-retiro":3},{"id":4,"title":5,"body":6,"date":43,"description":44,"extension":45,"media":46,"meta":47,"navigation":48,"panel_path":46,"panel_roles":49,"panel_steps":52,"panel_summary":55,"panel_title":56,"panel_where":57,"partners":58,"path":59,"rawbody":60,"release":46,"seo":61,"stem":62,"tags":63,"__hash__":65},"updates_en\u002Fnovedades\u002F2026-10-24-bot-envio-o-retiro.md","Your bot understands whether an order is for delivery or pickup",{"type":7,"value":8,"toc":37},"minimark",[9,14],[10,11,13],"h2",{"id":12},"what-you-get","What you get",[15,16,17,25,31],"ul",{},[18,19,20,24],"li",{},[21,22,23],"strong",{},"Fewer questions:"," if your customer already said how they want it, the bot doesn't ask again.",[18,26,27,30],{},[21,28,29],{},"A clear way out:"," if your customer changes their mind, they can cancel the order at any time.",[18,32,33,36],{},[21,34,35],{},"No repeated messages:"," the bot doesn't send the same question over and over.",{"title":38,"searchDepth":39,"depth":40,"links":41},"",2,3,[42],{"id":12,"depth":39,"text":13},"2026-10-24","When a customer says they want it delivered or that they'll pick it up, your assistant goes ahead that way without asking again.","md",null,{},true,[50,51],"owner","manager",[53,54],"Try an order like «2 empanadas for delivery to 85 Mitre St» in the bot simulator.","Check that the summary shows delivery and the address.","If you sell with delivery and also with in-store pickup, the bot no longer asks «how would you like it?» when the customer already said so («for delivery to 85 Mitre St», «I'll pick it up») or wrote their address. If they don't say, the bot asks; there the customer can choose or cancel, and the bot doesn't repeat the same message.","The bot picks delivery or pickup from what the customer says","In the chat with your customers, in chat orders",false,"\u002Fnovedades\u002F2026-10-24-bot-envio-o-retiro","---\ndate: \"2026-10-24\"\ntitle: \"Your bot understands whether an order is for delivery or pickup\"\ndescription: \"When a customer says they want it delivered or that they'll pick it up, your assistant goes ahead that way without asking again.\"\ntags: [improved]\npanel_title: \"The bot picks delivery or pickup from what the customer says\"\npanel_summary: \"If you sell with delivery and also with in-store pickup, the bot no longer asks «how would you like it?» when the customer already said so («for delivery to 85 Mitre St», «I'll pick it up») or wrote their address. If they don't say, the bot asks; there the customer can choose or cancel, and the bot doesn't repeat the same message.\"\npanel_where: \"In the chat with your customers, in chat orders\"\npanel_roles: [owner, manager]\npanel_steps:\n  - \"Try an order like «2 empanadas for delivery to 85 Mitre St» in the bot simulator.\"\n  - \"Check that the summary shows delivery and the address.\"\n---\n\n## What you get\n\n- **Fewer questions:** if your customer already said how they want it, the bot doesn't ask again.\n- **A clear way out:** if your customer changes their mind, they can cancel the order at any time.\n- **No repeated messages:** the bot doesn't send the same question over and over.\n",{"title":5,"description":44},"novedades\u002F2026-10-24-bot-envio-o-retiro",[64],"improved","Y_932aku3SapCRcD_6ti9ie4R0QiJS6dSeEBuyPkJ2Q",1793683968294]