[{"data":1,"prerenderedAt":74},["ShallowReactive",2],{"update-updates_en-2026-10-24-bienvenida-con-botones":3},{"id":4,"title":5,"body":6,"date":49,"description":50,"extension":51,"media":52,"meta":53,"navigation":54,"panel_path":55,"panel_roles":56,"panel_steps":59,"panel_summary":63,"panel_title":64,"panel_where":65,"partners":66,"path":67,"rawbody":68,"release":52,"seo":69,"stem":70,"tags":71,"__hash__":73},"updates_en\u002Fnovedades\u002F2026-10-24-bienvenida-con-botones.md","A welcome that invites a tap",{"type":7,"value":8,"toc":43},"minimark",[9,14],[10,11,13],"h2",{"id":12},"what-you-get","What you get",[15,16,17,25,31,37],"ul",{},[18,19,20,24],"li",{},[21,22,23],"strong",{},"Fewer steps for your customer:"," they tap a button or type what they need, without hunting for numbers in a list.",[18,26,27,30],{},[21,28,29],{},"What you offer, up front:"," the welcome names in one sentence what your business does for them.",[18,32,33,36],{},[21,34,35],{},"Your way of speaking:"," the options use your business's names, like «session» or «booking».",[18,38,39,42],{},[21,40,41],{},"One step less:"," if you have several services, the customer picks theirs straight from the welcome.",{"title":44,"searchDepth":45,"depth":46,"links":47},"",2,3,[48],{"id":12,"depth":45,"text":13},"2026-10-24","When a customer says hello, your bot tells them in one sentence what it can do for them and shows the options as buttons, using the names your business uses.","md",null,{},true,"\u002Fattention\u002Fbot",[57,58],"owner","manager",[60,61,62],"Open Customer care → Bot and find the «Bot service» card.","Order the branches with the arrows: the welcome buttons follow that order.","If you like, write your own greeting; left empty, the bot uses the sentence that names what you offer.","When a customer says hello without saying what they want, the bot replies with a sentence that names what you offer («Hi! I can help you book an appointment, see products or answer your questions. What do you need?») and shows the options as buttons on WhatsApp, Telegram and your website chat. If you have several services, each one shows up directly as an option. The options use your business's names (for example «Book a session») and now Managers can change the order and the greeting too.","Bot welcome with buttons","Customer care → Bot → Bot service",false,"\u002Fnovedades\u002F2026-10-24-bienvenida-con-botones","---\ndate: \"2026-10-24\"\ntitle: \"A welcome that invites a tap\"\ndescription: \"When a customer says hello, your bot tells them in one sentence what it can do for them and shows the options as buttons, using the names your business uses.\"\ntags: [improved]\npanel_title: \"Bot welcome with buttons\"\npanel_summary: \"When a customer says hello without saying what they want, the bot replies with a sentence that names what you offer («Hi! I can help you book an appointment, see products or answer your questions. What do you need?») and shows the options as buttons on WhatsApp, Telegram and your website chat. If you have several services, each one shows up directly as an option. The options use your business's names (for example «Book a session») and now Managers can change the order and the greeting too.\"\npanel_where: \"Customer care → Bot → Bot service\"\npanel_path: \"\u002Fattention\u002Fbot\"\npanel_roles: [owner, manager]\npanel_steps:\n  - \"Open Customer care → Bot and find the «Bot service» card.\"\n  - \"Order the branches with the arrows: the welcome buttons follow that order.\"\n  - \"If you like, write your own greeting; left empty, the bot uses the sentence that names what you offer.\"\n---\n\n## What you get\n\n- **Fewer steps for your customer:** they tap a button or type what they need, without hunting for numbers in a list.\n- **What you offer, up front:** the welcome names in one sentence what your business does for them.\n- **Your way of speaking:** the options use your business's names, like «session» or «booking».\n- **One step less:** if you have several services, the customer picks theirs straight from the welcome.\n",{"title":5,"description":50},"novedades\u002F2026-10-24-bienvenida-con-botones",[72],"improved","3pSP03CZYNfk8s61qEkE4dHXBC0kccbdLgn2DARr5J0",1793683968300]