[{"data":1,"prerenderedAt":66},["ShallowReactive",2],{"update-updates_en-2026-10-24-avisos-de-transferencia":3},{"id":4,"title":5,"body":6,"date":43,"description":44,"extension":45,"media":46,"meta":47,"navigation":48,"panel_path":46,"panel_roles":49,"panel_steps":52,"panel_summary":55,"panel_title":56,"panel_where":57,"partners":58,"path":59,"rawbody":60,"release":46,"seo":61,"stem":62,"tags":63,"__hash__":65},"updates_en\u002Fnovedades\u002F2026-10-24-avisos-de-transferencia.md","Payment notices reach your team for review",{"type":7,"value":8,"toc":37},"minimark",[9,14],[10,11,13],"h2",{"id":12},"what-you-get","What you get",[15,16,17,25,31],"ul",{},[18,19,20,24],"li",{},[21,22,23],"strong",{},"Clear notices:"," your customer knows the payment needs review.",[18,26,27,30],{},[21,28,29],{},"No assumed payment:"," saying they paid does not record a payment.",[18,32,33,36],{},[21,34,35],{},"Questions included:"," «I made the transfer, did you get it?» reaches the team for review.",{"title":38,"searchDepth":39,"depth":40,"links":41},"",2,3,[42],{"id":12,"depth":39,"text":13},"2026-10-24","When a customer says they made a transfer, the bot asks your team to check the payment without treating the money as received.","md",null,{},true,[50,51],"owner","manager",[53,54],"Open the flagged conversation in Inbox → Needs attention.","Check whether the money arrived and record the corresponding payment.","When a customer says they paid and there is no open payment request in chat, the conversation is marked «Needs attention». The bot says the team will check the payment, even if the customer adds «did you get it?». The notice never records a payment.","Transfer notices to review","Inbox → Needs attention",false,"\u002Fnovedades\u002F2026-10-24-avisos-de-transferencia","---\ndate: \"2026-10-24\"\ntitle: \"Payment notices reach your team for review\"\ndescription: \"When a customer says they made a transfer, the bot asks your team to check the payment without treating the money as received.\"\ntags: [improved]\npanel_title: \"Transfer notices to review\"\npanel_summary: \"When a customer says they paid and there is no open payment request in chat, the conversation is marked «Needs attention». The bot says the team will check the payment, even if the customer adds «did you get it?». The notice never records a payment.\"\npanel_where: \"Inbox → Needs attention\"\npanel_roles: [owner, manager]\npanel_steps:\n  - \"Open the flagged conversation in Inbox → Needs attention.\"\n  - \"Check whether the money arrived and record the corresponding payment.\"\n---\n\n## What you get\n\n- **Clear notices:** your customer knows the payment needs review.\n- **No assumed payment:** saying they paid does not record a payment.\n- **Questions included:** «I made the transfer, did you get it?» reaches the team for review.\n",{"title":5,"description":44},"novedades\u002F2026-10-24-avisos-de-transferencia",[64],"improved","nOa6SVjTRHxK8LjGMjopyXckvZQGWMzhvdCoaFnHZ-g",1793683968311]