[{"data":1,"prerenderedAt":68},["ShallowReactive",2],{"update-updates_en-2026-10-24-atencion-del-bot":3},{"id":4,"title":5,"body":6,"date":43,"description":44,"extension":45,"media":46,"meta":47,"navigation":48,"panel_path":49,"panel_roles":50,"panel_steps":53,"panel_summary":57,"panel_title":58,"panel_where":59,"partners":60,"path":61,"rawbody":62,"release":46,"seo":63,"stem":64,"tags":65,"__hash__":67},"updates_en\u002Fnovedades\u002F2026-10-24-atencion-del-bot.md","See what your bot handles and where each thing leads",{"type":7,"value":8,"toc":37},"minimark",[9,14],[10,11,13],"h2",{"id":12},"what-you-get","What you get",[15,16,17,25,31],"ul",{},[18,19,20,24],"li",{},[21,22,23],"strong",{},"Everything in one place:"," what your bot handles and how each customer request ends.",[18,26,27,30],{},[21,28,29],{},"Pausing made simple:"," a single switch for what the bot offers, the same one you already know.",[18,32,33,36],{},[21,34,35],{},"No surprises:"," what you pause stays visible, dimmed, so you can resume it any time.",{"title":38,"searchDepth":39,"depth":40,"links":41},"",2,3,[42],{"id":12,"depth":39,"text":13},"2026-10-24","A simple view of your bot: what it handles, how each request ends and what you can pause, with nothing technical to touch.","md",null,{},true,"\u002Fattention\u002Fbot",[51,52],"owner","manager",[54,55,56],"Open Customer care → Bot and look at the “Bot service” card.","Each branch shows its exit; tap the switch to pause or resume services, products or subscriptions.","On your own branch, tap “When to enter” to pause it from its flow.","A new card on the bot page shows each branch (services, products, subscriptions, your own flows, questions, my appointments and talk to a person), how each one ends and which are paused. Pausing services, products or subscriptions is the same as unchecking them in “What the bot sells”.","Bot service: what it handles and where it leads","Customer care → Bot → Bot service",false,"\u002Fnovedades\u002F2026-10-24-atencion-del-bot","---\ndate: \"2026-10-24\"\ntitle: \"See what your bot handles and where each thing leads\"\ndescription: \"A simple view of your bot: what it handles, how each request ends and what you can pause, with nothing technical to touch.\"\ntags: [new]\npanel_title: \"Bot service: what it handles and where it leads\"\npanel_summary: \"A new card on the bot page shows each branch (services, products, subscriptions, your own flows, questions, my appointments and talk to a person), how each one ends and which are paused. Pausing services, products or subscriptions is the same as unchecking them in “What the bot sells”.\"\npanel_where: \"Customer care → Bot → Bot service\"\npanel_path: \"\u002Fattention\u002Fbot\"\npanel_roles: [owner, manager]\npanel_steps:\n  - \"Open Customer care → Bot and look at the “Bot service” card.\"\n  - \"Each branch shows its exit; tap the switch to pause or resume services, products or subscriptions.\"\n  - \"On your own branch, tap “When to enter” to pause it from its flow.\"\n---\n\n## What you get\n\n- **Everything in one place:** what your bot handles and how each customer request ends.\n- **Pausing made simple:** a single switch for what the bot offers, the same one you already know.\n- **No surprises:** what you pause stays visible, dimmed, so you can resume it any time.\n",{"title":5,"description":44},"novedades\u002F2026-10-24-atencion-del-bot",[66],"new","MtoH4m19Vjg6bS1VAT0PODV6P9s8qB16Is31_QtPFfo",1793683968317]