[{"data":1,"prerenderedAt":74},["ShallowReactive",2],{"update-updates_en-2026-10-23-enlace-del-pedido-en-el-chat-web":3},{"id":4,"title":5,"body":6,"date":37,"description":38,"extension":39,"media":40,"meta":54,"navigation":55,"panel_path":56,"panel_roles":57,"panel_steps":60,"panel_summary":63,"panel_title":64,"panel_where":65,"partners":66,"path":67,"rawbody":68,"release":56,"seo":69,"stem":70,"tags":71,"__hash__":73},"updates_en\u002Fnovedades\u002F2026-10-23-enlace-del-pedido-en-el-chat-web.md","The order link, now in your website chat too",{"type":7,"value":8,"toc":31},"minimark",[9,14],[10,11,13],"h2",{"id":12},"what-you-get","What you get",[15,16,17,25],"ul",{},[18,19,20,24],"li",{},[21,22,23],"strong",{},"The same on every channel:"," customers who buy from your website follow their order with one tap.",[18,26,27,30],{},[21,28,29],{},"Protected data:"," the link only goes to whoever bought through your website chat.",{"title":32,"searchDepth":33,"depth":34,"links":35},"",2,3,[36],{"id":12,"depth":33,"text":13},"2026-10-23","People who buy through your website chat get the link to their order page, just like on WhatsApp.","md",[41,48],{"src":42,"alt":43,"theme":44,"viewport":45,"width":46,"height":47},"\u002Fnovedades\u002F2026-10-23-enlace-del-pedido-en-el-chat-web\u002Fcaptura-desktop-light-en.webp","The website chat confirms the order and shows the link to its page","light","desktop",1440,900,{"src":49,"alt":50,"theme":44,"viewport":51,"width":52,"height":53},"\u002Fnovedades\u002F2026-10-23-enlace-del-pedido-en-el-chat-web\u002Fcaptura-mobile-light-en.webp","The website chat with the order link (on a phone)","mobile",390,844,{},true,null,[58,59],"owner","manager",[61,62],"Place a test order from your website chat.","After confirming, tap the link in the reply: the order page opens.","When someone confirms an order or asks “where's my order?” in your website chat, the reply includes the link to their order page. If you merge that person with an existing customer, the website chat stops sending it to protect that customer's orders.","The website chat sends the order link","Your website chat",false,"\u002Fnovedades\u002F2026-10-23-enlace-del-pedido-en-el-chat-web","---\ndate: \"2026-10-23\"\ntitle: \"The order link, now in your website chat too\"\ndescription: \"People who buy through your website chat get the link to their order page, just like on WhatsApp.\"\ntags: [improved]\npanel_title: \"The website chat sends the order link\"\npanel_summary: \"When someone confirms an order or asks “where's my order?” in your website chat, the reply includes the link to their order page. If you merge that person with an existing customer, the website chat stops sending it to protect that customer's orders.\"\npanel_where: \"Your website chat\"\npanel_roles: [owner, manager]\npanel_steps:\n  - \"Place a test order from your website chat.\"\n  - \"After confirming, tap the link in the reply: the order page opens.\"\nmedia:\n  - src: \"\u002Fnovedades\u002F2026-10-23-enlace-del-pedido-en-el-chat-web\u002Fcaptura-desktop-light-en.webp\"\n    alt: \"The website chat confirms the order and shows the link to its page\"\n    theme: light\n    viewport: desktop\n    width: 1440\n    height: 900\n  - src: \"\u002Fnovedades\u002F2026-10-23-enlace-del-pedido-en-el-chat-web\u002Fcaptura-mobile-light-en.webp\"\n    alt: \"The website chat with the order link (on a phone)\"\n    theme: light\n    viewport: mobile\n    width: 390\n    height: 844\n---\n\n## What you get\n\n- **The same on every channel:** customers who buy from your website follow their order with one tap.\n- **Protected data:** the link only goes to whoever bought through your website chat.\n",{"title":5,"description":38},"novedades\u002F2026-10-23-enlace-del-pedido-en-el-chat-web",[72],"improved","8Bx_SG1MU_dUz1PDSRB_6PeHDYLCws5O4IP7ESe5028",1793683968607]