[{"data":1,"prerenderedAt":67},["ShallowReactive",2],{"update-updates_en-2026-10-23-cuando-entrar-reclamos-presupuestos":3},{"id":4,"title":5,"body":6,"date":43,"description":44,"extension":45,"media":46,"meta":47,"navigation":48,"panel_path":49,"panel_roles":50,"panel_steps":52,"panel_summary":56,"panel_title":57,"panel_where":58,"partners":59,"path":60,"rawbody":61,"release":46,"seo":62,"stem":63,"tags":64,"__hash__":66},"updates_en\u002Fnovedades\u002F2026-10-23-cuando-entrar-reclamos-presupuestos.md","Complaints and quotes the bot recognizes on its own",{"type":7,"value":8,"toc":37},"minimark",[9,14],[10,11,13],"h2",{"id":12},"what-you-get","What you get",[15,16,17,25,31],"ul",{},[18,19,20,24],"li",{},[21,22,23],"strong",{},"The bot understands what they ask for:"," a complaint or a quote reaches its journey without you inventing a service.",[18,26,27,30],{},[21,28,29],{},"You test before publishing:"," you see which phrases get in and which would go elsewhere, and fix them right away.",[18,32,33,36],{},[21,34,35],{},"Your catalog still comes first:"," whoever asks for a service or a product keeps booking or buying as always.",{"title":38,"searchDepth":39,"depth":40,"links":41},"",2,3,[42],{"id":12,"depth":39,"text":13},"2026-10-23","Say in your own words when a customer wants to file a complaint or ask for a quote and test it before publishing: you see which phrases get in and which don't, with no surprises for your customers.","md",null,{},true,"\u002Fbusiness\u002Fstages",[51],"owner",[53,54,55],"Open My business → Stages and go to your complaints or quotes flow (or ask Wagy: «build a quotes flow»).","In «When to start», write when the bot opens it, the phrases that get in and the ones that don't.","Tap Test, fix what clashes and tap Save.","In a flow the customer asks for without a service (a complaint, a quote) you write when the bot opens it: one sentence, examples that get in, similar phrases that don't, and keywords. «Test» shows where each phrase would land, including those of your other flows, without saving anything. A keyword equal to a service, product or plan is not saved: we tell you which one it clashes with. Wagy can also build it by chatting and tests it before proposing it.","«When to start» and «Test» in complaint and quote flows","My business → Stages",false,"\u002Fnovedades\u002F2026-10-23-cuando-entrar-reclamos-presupuestos","---\ndate: \"2026-10-23\"\ntitle: \"Complaints and quotes the bot recognizes on its own\"\ndescription: \"Say in your own words when a customer wants to file a complaint or ask for a quote and test it before publishing: you see which phrases get in and which don't, with no surprises for your customers.\"\ntags: [new]\npanel_title: \"«When to start» and «Test» in complaint and quote flows\"\npanel_summary: \"In a flow the customer asks for without a service (a complaint, a quote) you write when the bot opens it: one sentence, examples that get in, similar phrases that don't, and keywords. «Test» shows where each phrase would land, including those of your other flows, without saving anything. A keyword equal to a service, product or plan is not saved: we tell you which one it clashes with. Wagy can also build it by chatting and tests it before proposing it.\"\npanel_where: \"My business → Stages\"\npanel_path: \"\u002Fbusiness\u002Fstages\"\npanel_roles: [owner]\npanel_steps:\n  - \"Open My business → Stages and go to your complaints or quotes flow (or ask Wagy: «build a quotes flow»).\"\n  - \"In «When to start», write when the bot opens it, the phrases that get in and the ones that don't.\"\n  - \"Tap Test, fix what clashes and tap Save.\"\n---\n\n## What you get\n\n- **The bot understands what they ask for:** a complaint or a quote reaches its journey without you inventing a service.\n- **You test before publishing:** you see which phrases get in and which would go elsewhere, and fix them right away.\n- **Your catalog still comes first:** whoever asks for a service or a product keeps booking or buying as always.\n",{"title":5,"description":44},"novedades\u002F2026-10-23-cuando-entrar-reclamos-presupuestos",[65],"new","mr0gkITxK67Lx401e48CHVp4bGAR9ilWyp-kFqAe48k",1793683968619]