[{"data":1,"prerenderedAt":67},["ShallowReactive",2],{"update-updates_en-2026-10-21-foto-de-la-etapa-por-telegram":3},{"id":4,"title":5,"body":6,"date":43,"description":44,"extension":45,"media":46,"meta":47,"navigation":48,"panel_path":46,"panel_roles":49,"panel_steps":52,"panel_summary":56,"panel_title":57,"panel_where":58,"partners":59,"path":60,"rawbody":61,"release":46,"seo":62,"stem":63,"tags":64,"__hash__":66},"updates_en\u002Fnovedades\u002F2026-10-21-foto-de-la-etapa-por-telegram.md","Your customers send the photo on Telegram",{"type":7,"value":8,"toc":37},"minimark",[9,14],[10,11,13],"h2",{"id":12},"what-you-get","What you get",[15,16,17,25,31],"ul",{},[18,19,20,24],"li",{},[21,22,23],"strong",{},"No manual steps:"," the reference photo reaches the task on its own.",[18,26,27,30],{},[21,28,29],{},"The same flow on every channel:"," WhatsApp, Instagram and Telegram ask for and save the photo the same way.",[18,32,33,36],{},[21,34,35],{},"No surprises:"," if the image doesn't work, your customer knows and can send it again.",{"title":38,"searchDepth":39,"depth":40,"links":41},"",2,3,[42],{"id":12,"depth":39,"text":13},"2026-10-21","When a stage asks for a photo, your customer sends it on Telegram and it is saved on their task, as it already worked on WhatsApp and Instagram.","md",null,{},true,[50,51],"owner","manager",[53,54,55],"Open a service with stages and add a photo item visible to the customer.","Try it with a test task from your Telegram bot: the bot asks for the photo.","Open the task: the photo is under Attachments, sent by “Customer via chat”.","If a service stage has a photo item for the customer, the bot asks for it on Telegram, saves it on the task as a “Customer via chat” attachment and moves on with the stage. If the image can't be opened, it says so and asks again. Only photos come in (up to 8 MB); videos and documents are still completed by your team.","The photo a stage asks for now also arrives on Telegram","In the chat with your Telegram customers and on the task, under Attachments",false,"\u002Fnovedades\u002F2026-10-21-foto-de-la-etapa-por-telegram","---\ndate: \"2026-10-21\"\ntitle: \"Your customers send the photo on Telegram\"\ndescription: \"When a stage asks for a photo, your customer sends it on Telegram and it is saved on their task, as it already worked on WhatsApp and Instagram.\"\ntags: [improved]\npanel_title: \"The photo a stage asks for now also arrives on Telegram\"\npanel_summary: \"If a service stage has a photo item for the customer, the bot asks for it on Telegram, saves it on the task as a “Customer via chat” attachment and moves on with the stage. If the image can't be opened, it says so and asks again. Only photos come in (up to 8 MB); videos and documents are still completed by your team.\"\npanel_where: \"In the chat with your Telegram customers and on the task, under Attachments\"\npanel_roles: [owner, manager]\npanel_steps:\n  - \"Open a service with stages and add a photo item visible to the customer.\"\n  - \"Try it with a test task from your Telegram bot: the bot asks for the photo.\"\n  - \"Open the task: the photo is under Attachments, sent by “Customer via chat”.\"\n---\n\n## What you get\n\n- **No manual steps:** the reference photo reaches the task on its own.\n- **The same flow on every channel:** WhatsApp, Instagram and Telegram ask for and save the photo the same way.\n- **No surprises:** if the image doesn't work, your customer knows and can send it again.\n",{"title":5,"description":44},"novedades\u002F2026-10-21-foto-de-la-etapa-por-telegram",[65],"improved","oowk-rvVAxNK65AFdLxPhahJwg-N9DZ-j7awZd3EDnE",1793683968997]