[{"data":1,"prerenderedAt":66},["ShallowReactive",2],{"update-updates_en-2026-10-19-etapas-avanzan-al-responder-o-completar":3},{"id":4,"title":5,"body":6,"date":43,"description":44,"extension":45,"meta":46,"navigation":47,"panel_path":48,"panel_roles":49,"panel_steps":51,"panel_summary":55,"panel_title":56,"panel_where":57,"path":58,"rawbody":59,"release":60,"seo":61,"stem":62,"tags":63,"__hash__":65},"updates_en\u002Fnovedades\u002F2026-10-19-etapas-avanzan-al-responder-o-completar.md","Work moves on by itself when your customer replies",{"type":7,"value":8,"toc":37},"minimark",[9,14],[10,11,13],"h2",{"id":12},"what-you-get","What you get",[15,16,17,25,31],"ul",{},[18,19,20,24],"li",{},[21,22,23],"strong",{},"Nobody has to watch the chat:"," when your customer answers, the job moves to the next step by itself.",[18,26,27,30],{},[21,28,29],{},"Complete details before moving on:"," the job only moves on once your customer sent everything you asked for; if something is missing, it waits.",[18,32,33,36],{},[21,34,35],{},"No double moves:"," even if the same message arrives twice, the job moves only once.",{"title":38,"searchDepth":39,"depth":40,"links":41},"",2,3,[42],{"id":12,"depth":39,"text":13},"2026-10-19","Each job moves to the next stage by itself when your customer answers or finishes sending the details you asked for, so nobody has to watch the chat to move it.","md",{},true,"\u002Fflows",[50],"owner",[52,53,54],"Open one of your flows and edit the stage that waits for the customer.","On the path it continues by, pick «Moves on by itself: when the customer replies» or «when the customer completes the form».","Save: tasks entering that stage move on by themselves when it happens.","A stage path can move on by itself when the customer replies (writes on any channel after the task enters the stage) or completes the form (every required item the customer sees in that stage; the bot asks for them by chat or the team enters them). A repeated message doesn't move it twice and a half-filled form doesn't move it. The history says it moved on by itself and why; if it can't move on, the card shows «Didn't move on by itself».","Stages that move on when the customer replies or completes the form","My business → Flows","\u002Fnovedades\u002F2026-10-19-etapas-avanzan-al-responder-o-completar","---\ndate: \"2026-10-19\"\ntitle: \"Work moves on by itself when your customer replies\"\ndescription: \"Each job moves to the next stage by itself when your customer answers or finishes sending the details you asked for, so nobody has to watch the chat to move it.\"\ntags: [new]\npanel_title: \"Stages that move on when the customer replies or completes the form\"\npanel_summary: \"A stage path can move on by itself when the customer replies (writes on any channel after the task enters the stage) or completes the form (every required item the customer sees in that stage; the bot asks for them by chat or the team enters them). A repeated message doesn't move it twice and a half-filled form doesn't move it. The history says it moved on by itself and why; if it can't move on, the card shows «Didn't move on by itself».\"\npanel_where: \"My business → Flows\"\npanel_path: \"\u002Fflows\"\npanel_roles: [owner]\npanel_steps:\n  - \"Open one of your flows and edit the stage that waits for the customer.\"\n  - \"On the path it continues by, pick «Moves on by itself: when the customer replies» or «when the customer completes the form».\"\n  - \"Save: tasks entering that stage move on by themselves when it happens.\"\n---\n\n## What you get\n\n- **Nobody has to watch the chat:** when your customer answers, the job moves to the next step by itself.\n- **Complete details before moving on:** the job only moves on once your customer sent everything you asked for; if something is missing, it waits.\n- **No double moves:** even if the same message arrives twice, the job moves only once.\n",null,{"title":5,"description":44},"novedades\u002F2026-10-19-etapas-avanzan-al-responder-o-completar",[64],"new","VeReJRRC3WhYwSck1b4fbpAh1GC3c_rFwYuX4o3Iro4",1792500909253]