[{"data":1,"prerenderedAt":66},["ShallowReactive",2],{"update-updates_en-2026-10-19-cobertura-entregas-por-zona":3},{"id":4,"title":5,"body":6,"date":43,"description":44,"extension":45,"meta":46,"navigation":47,"panel_path":48,"panel_roles":49,"panel_steps":52,"panel_summary":55,"panel_title":56,"panel_where":57,"path":58,"rawbody":59,"release":60,"seo":61,"stem":62,"tags":63,"__hash__":65},"updates_en\u002Fnovedades\u002F2026-10-19-cobertura-entregas-por-zona.md","One setting for orders from outside",{"type":7,"value":8,"toc":37},"minimark",[9,14],[10,11,13],"h2",{"id":12},"what-you-get","What you get",[15,16,17,25,31],"ul",{},[18,19,20,24],"li",{},[21,22,23],"strong",{},"One rule:"," what you choose for orders from outside applies the same way to deliveries that don't reach the customer's zone.",[18,26,27,30],{},[21,28,29],{},"No orders lost by accident:"," with «Take it anyway», the bot takes the order and lets you decide.",[18,32,33,36],{},[21,34,35],{},"If you'd rather not take them:"," the bot doesn't offer that delivery and tells the customer it doesn't reach them yet.",{"title":38,"searchDepth":39,"depth":40,"links":41},"",2,3,[42],{"id":12,"depth":39,"text":13},"2026-10-19","What you choose for out-of-coverage orders now also applies to deliveries that don't reach the customer's zone, so you don't lose orders by accident.","md",{},true,"\u002Fbusiness\u002Fresources",[50,51],"owner","manager",[53,54],"Open Team → Zones and look at the «Coverage» card.","Choose «Take it anyway and notify me» or «Do not take»: it applies to addresses outside your zones and to deliveries that don't reach that zone.","If a delivery with «Delivers to: these zones» doesn't reach the customer's zone, the bot does what you chose in «Coverage». With «Take it anyway and notify me» it offers it, takes the order and the task shows up in «Needs your attention» as out of coverage. With «Do not take» it doesn't offer it and tells the customer it doesn't reach their area yet.","Coverage also decides deliveries that don't reach a zone","Team → Zones, «Coverage» card","\u002Fnovedades\u002F2026-10-19-cobertura-entregas-por-zona","---\ndate: \"2026-10-19\"\ntitle: \"One setting for orders from outside\"\ndescription: \"What you choose for out-of-coverage orders now also applies to deliveries that don't reach the customer's zone, so you don't lose orders by accident.\"\ntags: [improved]\npanel_title: \"Coverage also decides deliveries that don't reach a zone\"\npanel_summary: \"If a delivery with «Delivers to: these zones» doesn't reach the customer's zone, the bot does what you chose in «Coverage». With «Take it anyway and notify me» it offers it, takes the order and the task shows up in «Needs your attention» as out of coverage. With «Do not take» it doesn't offer it and tells the customer it doesn't reach their area yet.\"\npanel_where: \"Team → Zones, «Coverage» card\"\npanel_path: \"\u002Fbusiness\u002Fresources\"\npanel_roles: [owner, manager]\npanel_steps:\n  - \"Open Team → Zones and look at the «Coverage» card.\"\n  - \"Choose «Take it anyway and notify me» or «Do not take»: it applies to addresses outside your zones and to deliveries that don't reach that zone.\"\n---\n\n## What you get\n\n- **One rule:** what you choose for orders from outside applies the same way to deliveries that don't reach the customer's zone.\n- **No orders lost by accident:** with «Take it anyway», the bot takes the order and lets you decide.\n- **If you'd rather not take them:** the bot doesn't offer that delivery and tells the customer it doesn't reach them yet.\n",null,{"title":5,"description":44},"novedades\u002F2026-10-19-cobertura-entregas-por-zona",[64],"improved","rgwrO9wFpnFkI6jJ8uvkwpSHyd39szo-6QxoVW4DAZA",1792500909310]