[{"data":1,"prerenderedAt":66},["ShallowReactive",2],{"update-updates_en-2026-10-19-chat-web-idioma-de-quien-escribe":3},{"id":4,"title":5,"body":6,"date":43,"description":44,"extension":45,"meta":46,"navigation":47,"panel_path":48,"panel_roles":49,"panel_steps":52,"panel_summary":55,"panel_title":56,"panel_where":57,"path":58,"rawbody":59,"release":60,"seo":61,"stem":62,"tags":63,"__hash__":65},"updates_en\u002Fnovedades\u002F2026-10-19-chat-web-idioma-de-quien-escribe.md","Your site's chat answers right away and in the visitor's language",{"type":7,"value":8,"toc":37},"minimark",[9,14],[10,11,13],"h2",{"id":12},"more-conversations-from-your-site","More conversations from your site",[15,16,17,25,31],"ul",{},[18,19,20,24],"li",{},[21,22,23],"strong",{},"An answer from the first message:"," visitors ask and get an answer, with no steps first.",[18,26,27,30],{},[21,28,29],{},"In their language:"," if they write in a language other than your page's, the assistant answers in that one.",[18,32,33,36],{},[21,34,35],{},"Your safeguards stay:"," the contact details you ask for before talking are kept.",{"title":38,"searchDepth":39,"depth":40,"links":41},"",2,3,[42],{"id":12,"depth":39,"text":13},"2026-10-19","Your visitors get an answer from the first message, in their language.","md",{},true,"\u002Fchannels\u002Fwebchat",[50,51],"owner","manager",[53,54],"Open Channels → Web chat.","Check which contact details the chat asks for before talking.","The web chat no longer asks for a name and reason before answering. If the visitor clearly writes in a language other than the page's, the bot answers in that one. Required contact details still apply.","The web chat answers right away and in the visitor's language","Channels → Web chat","\u002Fnovedades\u002F2026-10-19-chat-web-idioma-de-quien-escribe","---\ndate: \"2026-10-19\"\ntitle: \"Your site's chat answers right away and in the visitor's language\"\ndescription: \"Your visitors get an answer from the first message, in their language.\"\ntags: [improved]\npanel_title: \"The web chat answers right away and in the visitor's language\"\npanel_summary: \"The web chat no longer asks for a name and reason before answering. If the visitor clearly writes in a language other than the page's, the bot answers in that one. Required contact details still apply.\"\npanel_where: \"Channels → Web chat\"\npanel_path: \"\u002Fchannels\u002Fwebchat\"\npanel_roles: [owner, manager]\npanel_steps:\n  - \"Open Channels → Web chat.\"\n  - \"Check which contact details the chat asks for before talking.\"\n---\n\n## More conversations from your site\n\n- **An answer from the first message:** visitors ask and get an answer, with no steps first.\n- **In their language:** if they write in a language other than your page's, the assistant answers in that one.\n- **Your safeguards stay:** the contact details you ask for before talking are kept.\n",null,{"title":5,"description":44},"novedades\u002F2026-10-19-chat-web-idioma-de-quien-escribe",[64],"improved","4lSU-MEMNZHuWB93hmxgFLeBEGT2UNYU6FtLABB0-Kg",1792500909325]