[{"data":1,"prerenderedAt":66},["ShallowReactive",2],{"update-updates_en-2026-10-19-avisos-de-etapa-por-email":3},{"id":4,"title":5,"body":6,"date":43,"description":44,"extension":45,"meta":46,"navigation":47,"panel_path":48,"panel_roles":49,"panel_steps":52,"panel_summary":55,"panel_title":56,"panel_where":57,"path":58,"rawbody":59,"release":60,"seo":61,"stem":62,"tags":63,"__hash__":65},"updates_en\u002Fnovedades\u002F2026-10-19-avisos-de-etapa-por-email.md","Stage notices by email for people who come in through the site",{"type":7,"value":8,"toc":37},"minimark",[9,14],[10,11,13],"h2",{"id":12},"stage-notices-by-email","Stage notices by email",[15,16,17,25,31],"ul",{},[18,19,20,24],"li",{},[21,22,23],"strong",{},"Same text, same language:"," the stage notice goes by email to the site lead.",[18,26,27,30],{},[21,28,29],{},"WhatsApp first:"," if the customer has another conversation with an outgoing channel, it is used.",[18,32,33,36],{},[21,34,35],{},"No channel and no email:"," nothing is sent and the log shows it.",{"title":38,"searchDepth":39,"depth":40,"links":41},"",2,3,[42],{"id":12,"depth":39,"text":13},"2026-10-19","If the customer came in through the site form or chat and has no other channel, the stage notice reaches them by email.","md",{},true,"\u002Fautomation\u002Fnotices",[50,51],"owner","manager",[53,54],"Open Automation → Notices.","Check the delivery log: the «email» channel marks notices sent by email.","Stage notices are no longer lost for a customer who came in through the site form or chat: they go to their WhatsApp if they have one and, if not, by email with the same text and in their language. With no channel and no email, the log marks it as skipped.","Email notices reach people who come in through the site","Automation → Notices","\u002Fnovedades\u002F2026-10-19-avisos-de-etapa-por-email","---\ndate: \"2026-10-19\"\ntitle: \"Stage notices by email for people who come in through the site\"\ndescription: \"If the customer came in through the site form or chat and has no other channel, the stage notice reaches them by email.\"\ntags: [improved]\npanel_title: \"Email notices reach people who come in through the site\"\npanel_summary: \"Stage notices are no longer lost for a customer who came in through the site form or chat: they go to their WhatsApp if they have one and, if not, by email with the same text and in their language. With no channel and no email, the log marks it as skipped.\"\npanel_where: \"Automation → Notices\"\npanel_path: \"\u002Fautomation\u002Fnotices\"\npanel_roles: [owner, manager]\npanel_steps:\n  - \"Open Automation → Notices.\"\n  - \"Check the delivery log: the «email» channel marks notices sent by email.\"\n---\n\n## Stage notices by email\n\n- **Same text, same language:** the stage notice goes by email to the site lead.\n- **WhatsApp first:** if the customer has another conversation with an outgoing channel, it is used.\n- **No channel and no email:** nothing is sent and the log shows it.\n",null,{"title":5,"description":44},"novedades\u002F2026-10-19-avisos-de-etapa-por-email",[64],"improved","Ur6fGKlByT622FdGMlUXX3aXfv_6Wm0TL8kcjsO-uL8",1792500909362]