[{"data":1,"prerenderedAt":71},["ShallowReactive",2],{"update-updates_en-2026-10-17-bot-detalles-y-opciones":3},{"id":4,"title":5,"body":6,"date":49,"description":50,"extension":51,"meta":52,"navigation":53,"panel_path":54,"panel_roles":55,"panel_steps":58,"panel_summary":61,"panel_title":62,"panel_where":63,"path":64,"rawbody":65,"release":54,"seo":66,"stem":67,"tags":68,"__hash__":70},"updates_en\u002Fnovedades\u002F2026-10-17-bot-detalles-y-opciones.md","Orders and appointments are easier to correct",{"type":7,"value":8,"toc":43},"minimark",[9,14],[10,11,13],"h2",{"id":12},"what-you-gain","What you gain",[15,16,17,25,31,37],"ul",{},[18,19,20,24],"li",{},[21,22,23],"strong",{},"Less repetition:"," the chosen address stays in place when looking for another time.",[18,26,27,30],{},[21,28,29],{},"Simple corrections:"," customers can write the new destination before accepting the order.",[18,32,33,36],{},[21,34,35],{},"More continuity:"," appointments continue through options when AI is unavailable because of its limit or a pause.",[18,38,39,42],{},[21,40,41],{},"Clear choices:"," customers can choose «A and B»; if audio cannot be heard, the bot explains and reminds them what is missing.",{"title":44,"searchDepth":45,"depth":46,"links":47},"",2,3,[48],{"id":12,"depth":45,"text":13},"2026-10-17","Customers can correct an order destination and keep choosing times without repeating their address. Options remain available when AI is paused.","md",{},true,null,[56,57],"owner","manager",[59,60],"Try changing the address while reviewing an order summary and check the new summary before confirming.","If AI is paused, choose a service from the menu to continue through options or ask for a person.","If an address cannot be served at the chosen time, the bot keeps it and offers to find another time. An address written while reviewing the summary changes the destination. Each new summary waits for another yes. Customers can choose several options by letter. If the bot cannot listen to audio, it explains and repeats the pending question or shows the menu.","The bot keeps the address and lets customers correct an order","In the chat with your customers","\u002Fnovedades\u002F2026-10-17-bot-detalles-y-opciones","---\ndate: \"2026-10-17\"\ntitle: \"Orders and appointments are easier to correct\"\ndescription: \"Customers can correct an order destination and keep choosing times without repeating their address. Options remain available when AI is paused.\"\ntags: [improved]\npanel_title: \"The bot keeps the address and lets customers correct an order\"\npanel_summary: \"If an address cannot be served at the chosen time, the bot keeps it and offers to find another time. An address written while reviewing the summary changes the destination. Each new summary waits for another yes. Customers can choose several options by letter. If the bot cannot listen to audio, it explains and repeats the pending question or shows the menu.\"\npanel_where: \"In the chat with your customers\"\npanel_roles: [owner, manager]\npanel_steps:\n  - \"Try changing the address while reviewing an order summary and check the new summary before confirming.\"\n  - \"If AI is paused, choose a service from the menu to continue through options or ask for a person.\"\n---\n\n## What you gain\n\n- **Less repetition:** the chosen address stays in place when looking for another time.\n- **Simple corrections:** customers can write the new destination before accepting the order.\n- **More continuity:** appointments continue through options when AI is unavailable because of its limit or a pause.\n- **Clear choices:** customers can choose «A and B»; if audio cannot be heard, the bot explains and reminds them what is missing.\n",{"title":5,"description":50},"novedades\u002F2026-10-17-bot-detalles-y-opciones",[69],"improved","3x2FOJ9U9GnwcRTOMkhM0eBSKey6tZwU0wcIQN-Obb8",1792343804502]