[{"data":1,"prerenderedAt":66},["ShallowReactive",2],{"update-updates_en-2026-10-12-pedido-sin-productos":3},{"id":4,"title":5,"body":6,"date":43,"description":44,"extension":45,"meta":46,"navigation":47,"panel_path":48,"panel_roles":49,"panel_steps":52,"panel_summary":56,"panel_title":57,"panel_where":58,"path":59,"rawbody":60,"release":48,"seo":61,"stem":62,"tags":63,"__hash__":65},"updates_en\u002Fnovedades\u002F2026-10-12-pedido-sin-productos.md","The bot takes chat requests for services without products",{"type":7,"value":8,"toc":37},"minimark",[9,14],[10,11,13],"h2",{"id":12},"what-you-get","What you get",[15,16,17,25,31],"ul",{},[18,19,20,24],"li",{},[21,22,23],"strong",{},"Services requested by chat end to end:"," the bot asks what you need to know, one thing at a time.",[18,26,27,30],{},[21,28,29],{},"The right place:"," typed, shared or the one the customer already saved, always shown in the summary.",[18,32,33,36],{},[21,34,35],{},"Nothing placed by accident:"," the customer sees the summary and the total before saying yes.",{"title":38,"searchDepth":39,"depth":40,"links":41},"",2,3,[42],{"id":12,"depth":39,"text":13},"2026-10-12","When your customer asks for a service with no products, like sanitizing a dispenser, the bot asks the questions you set up, asks for the place and shows a clear summary before the yes.","md",{},true,null,[50,51],"owner","manager",[53,54,55],"Check the required questions in the service form: they are the ones the bot will ask.","Try it in the bot Simulator by asking for the service by name.","Confirm with «yes» and open the request in Tasks: it has the answers, the place and the window.","When a customer asks by chat for a service that has no products, the bot asks the service form's required questions one at a time, asks for the place if it's at their address (even without a number, like «Shopping Riosul») and shows a summary with their answers, the time window if they gave one, the place and the total. A «no» to the summary places nothing.","Requests without products: form questions, place and summary","The bot with your customers and the request in Tasks","\u002Fnovedades\u002F2026-10-12-pedido-sin-productos","---\ndate: \"2026-10-12\"\ntitle: \"The bot takes chat requests for services without products\"\ndescription: \"When your customer asks for a service with no products, like sanitizing a dispenser, the bot asks the questions you set up, asks for the place and shows a clear summary before the yes.\"\ntags: [improved]\npanel_title: \"Requests without products: form questions, place and summary\"\npanel_summary: \"When a customer asks by chat for a service that has no products, the bot asks the service form's required questions one at a time, asks for the place if it's at their address (even without a number, like «Shopping Riosul») and shows a summary with their answers, the time window if they gave one, the place and the total. A «no» to the summary places nothing.\"\npanel_where: \"The bot with your customers and the request in Tasks\"\npanel_roles: [owner, manager]\npanel_steps:\n  - \"Check the required questions in the service form: they are the ones the bot will ask.\"\n  - \"Try it in the bot Simulator by asking for the service by name.\"\n  - \"Confirm with «yes» and open the request in Tasks: it has the answers, the place and the window.\"\n---\n\n## What you get\n\n- **Services requested by chat end to end:** the bot asks what you need to know, one thing at a time.\n- **The right place:** typed, shared or the one the customer already saved, always shown in the summary.\n- **Nothing placed by accident:** the customer sees the summary and the total before saying yes.\n",{"title":5,"description":44},"novedades\u002F2026-10-12-pedido-sin-productos",[64],"improved","AIWUL0conhJoGuZD__pZ9LF-hvFLMV5JfqYcLrjxb34",1791940353211]