[{"data":1,"prerenderedAt":65},["ShallowReactive",2],{"update-updates_en-2026-10-12-elegir-direccion-con-botones":3},{"id":4,"title":5,"body":6,"date":43,"description":44,"extension":45,"meta":46,"navigation":47,"panel_path":48,"panel_roles":49,"panel_steps":52,"panel_summary":55,"panel_title":56,"panel_where":57,"path":58,"rawbody":59,"release":48,"seo":60,"stem":61,"tags":62,"__hash__":64},"updates_en\u002Fnovedades\u002F2026-10-12-elegir-direccion-con-botones.md","Your customers pick the address with one tap",{"type":7,"value":8,"toc":37},"minimark",[9,14],[10,11,13],"h2",{"id":12},"what-you-get","What you get",[15,16,17,25,31],"ul",{},[18,19,20,24],"li",{},[21,22,23],"strong",{},"Less typing:"," the customer taps their address instead of writing it.",[18,26,27,30],{},[21,28,29],{},"Replying with a quote works:"," «send it to this one», replying to the message that names the address, picks it.",[18,32,33,36],{},[21,34,35],{},"On every channel:"," buttons on Telegram, your website chat and Instagram; buttons or a list on WhatsApp.",{"title":38,"searchDepth":39,"depth":40,"links":41},"",2,3,[42],{"id":12,"depth":39,"text":13},"2026-10-12","If they have several saved addresses, the bot offers them as buttons; and if they reply quoting a message that names an address («send it to this one»), the order goes there.","md",{},true,null,[50,51],"owner","manager",[53,54],"Try it in the bot Simulator with a customer that has two saved addresses: ask for «2 jugs».","Tap an address button and confirm with «yes»: the order goes to that address.","When the customer has two or more saved addresses, the bot asks where to deliver with one button per address («📍 1200 Oak Avenue») and «Other». On WhatsApp, with more than three options, it shows a list. Also, if the customer replies quoting a bot message that names one of their addresses («send it to this one»), the bot uses that one. Only messages from the same conversation and addresses the customer already used count.","Bot orders: address with buttons or by replying with a quote","The bot with your customers on WhatsApp, Telegram, Instagram and your website chat","\u002Fnovedades\u002F2026-10-12-elegir-direccion-con-botones","---\ndate: \"2026-10-12\"\ntitle: \"Your customers pick the address with one tap\"\ndescription: \"If they have several saved addresses, the bot offers them as buttons; and if they reply quoting a message that names an address («send it to this one»), the order goes there.\"\ntags: [improved]\npanel_title: \"Bot orders: address with buttons or by replying with a quote\"\npanel_summary: \"When the customer has two or more saved addresses, the bot asks where to deliver with one button per address («📍 1200 Oak Avenue») and «Other». On WhatsApp, with more than three options, it shows a list. Also, if the customer replies quoting a bot message that names one of their addresses («send it to this one»), the bot uses that one. Only messages from the same conversation and addresses the customer already used count.\"\npanel_where: \"The bot with your customers on WhatsApp, Telegram, Instagram and your website chat\"\npanel_roles: [owner, manager]\npanel_steps:\n  - \"Try it in the bot Simulator with a customer that has two saved addresses: ask for «2 jugs».\"\n  - \"Tap an address button and confirm with «yes»: the order goes to that address.\"\n---\n\n## What you get\n\n- **Less typing:** the customer taps their address instead of writing it.\n- **Replying with a quote works:** «send it to this one», replying to the message that names the address, picks it.\n- **On every channel:** buttons on Telegram, your website chat and Instagram; buttons or a list on WhatsApp.\n",{"title":5,"description":44},"novedades\u002F2026-10-12-elegir-direccion-con-botones",[63],"improved","x2U2NMoEYadi6ssexa-79R4TCPHxbF5xYs6G4aGJMKg",1791895173597]