[{"data":1,"prerenderedAt":79},["ShallowReactive",2],{"update-updates_en-2026-10-12-cobertura-zonas":3},{"id":4,"title":5,"body":6,"date":55,"description":56,"extension":57,"meta":58,"navigation":59,"panel_path":60,"panel_roles":61,"panel_steps":64,"panel_summary":68,"panel_title":69,"panel_where":70,"path":71,"rawbody":72,"release":73,"seo":74,"stem":75,"tags":76,"__hash__":78},"updates_en\u002Fnovedades\u002F2026-10-12-cobertura-zonas.md","Decide how far you reach and what to do with what falls outside",{"type":7,"value":8,"toc":49},"minimark",[9,14],[10,11,13],"h2",{"id":12},"what-you-get","What you get",[15,16,17,25,31,37,43],"ul",{},[18,19,20,24],"li",{},[21,22,23],"strong",{},"Clear limits:"," you define how far you reach, by neighborhood, city, province or country, or by drawing the area.",[18,26,27,30],{},[21,28,29],{},"You decide what happens outside:"," you take the order anyway with a notice, or the bot says you don't reach there for now and nothing is created.",[18,32,33,36],{},[21,34,35],{},"Deliveries that reach the right places:"," each delivery can cover all your zones or only some, and the bot only offers those that reach the customer's address.",[18,38,39,42],{},[21,40,41],{},"No address mix-ups:"," the bot searches inside your coverage, asks for the number or location when it is missing and offers up to three options when in doubt.",[18,44,45,48],{},[21,46,47],{},"A map in the confirmation:"," when the address is precise, the customer receives a Google Maps link.",{"title":50,"searchDepth":51,"depth":52,"links":53},"",2,3,[54],{"id":12,"depth":51,"text":13},"2026-10-12","Your zones now make up your coverage: the bot finds each address inside it and, if an order falls outside, you choose whether to take it or not.","md",{},true,"\u002Fbusiness\u002Fzones",[62,63],"owner","manager",[65,66,67],"Open Team → Zones and look at the «Coverage» card at the top.","Choose «Take it anyway and notify me» or «Do not take it» for orders outside your coverage.","In a delivery service, choose «Reaches»: all zones or only some.","Your coverage is the sum of your active zones, which can now also be a province or state or a country. In the «Coverage» card you choose «Take it anyway and notify me» (the task gets the fuera-de-cobertura tag in «Needs your attention») or «Do not take it» (the bot answers that you don't reach there for now and creates nothing). Each delivery service can reach all zones or only some, and the bot looks addresses up inside your coverage.","Coverage: what to do with orders outside your zones","Team → Zones, «Coverage» card; and in each delivery service, «Reaches»","\u002Fnovedades\u002F2026-10-12-cobertura-zonas","---\ndate: \"2026-10-12\"\ntitle: \"Decide how far you reach and what to do with what falls outside\"\ndescription: \"Your zones now make up your coverage: the bot finds each address inside it and, if an order falls outside, you choose whether to take it or not.\"\ntags: [new]\npanel_title: \"Coverage: what to do with orders outside your zones\"\npanel_summary: \"Your coverage is the sum of your active zones, which can now also be a province or state or a country. In the «Coverage» card you choose «Take it anyway and notify me» (the task gets the fuera-de-cobertura tag in «Needs your attention») or «Do not take it» (the bot answers that you don't reach there for now and creates nothing). Each delivery service can reach all zones or only some, and the bot looks addresses up inside your coverage.\"\npanel_where: \"Team → Zones, «Coverage» card; and in each delivery service, «Reaches»\"\npanel_path: \"\u002Fbusiness\u002Fzones\"\npanel_roles: [owner, manager]\npanel_steps:\n  - \"Open Team → Zones and look at the «Coverage» card at the top.\"\n  - \"Choose «Take it anyway and notify me» or «Do not take it» for orders outside your coverage.\"\n  - \"In a delivery service, choose «Reaches»: all zones or only some.\"\n---\n\n## What you get\n\n- **Clear limits:** you define how far you reach, by neighborhood, city, province or country, or by drawing the area.\n- **You decide what happens outside:** you take the order anyway with a notice, or the bot says you don't reach there for now and nothing is created.\n- **Deliveries that reach the right places:** each delivery can cover all your zones or only some, and the bot only offers those that reach the customer's address.\n- **No address mix-ups:** the bot searches inside your coverage, asks for the number or location when it is missing and offers up to three options when in doubt.\n- **A map in the confirmation:** when the address is precise, the customer receives a Google Maps link.\n",null,{"title":5,"description":56},"novedades\u002F2026-10-12-cobertura-zonas",[77],"new","smGyOe1MjyLidgZnkq1CXiS6iGDTdBNMdvAhoGD1qZw",1792013720080]