[{"data":1,"prerenderedAt":73},["ShallowReactive",2],{"update-updates_en-2026-10-09-foto-del-cliente":3},{"id":4,"title":5,"body":6,"date":49,"description":50,"extension":51,"meta":52,"navigation":53,"panel_path":54,"panel_roles":55,"panel_steps":58,"panel_summary":62,"panel_title":63,"panel_where":64,"path":65,"rawbody":66,"release":67,"seo":68,"stem":69,"tags":70,"__hash__":72},"updates_en\u002Fnovedades\u002F2026-10-09-foto-del-cliente.md","See who is writing to you",{"type":7,"value":8,"toc":43},"minimark",[9,14],[10,11,13],"h2",{"id":12},"what-you-get","What you get",[15,16,17,25,31,37],"ul",{},[18,19,20,24],"li",{},[21,22,23],"strong",{},"More human conversations:"," recognize each customer at a glance, with their photo in the chat, the customer list, tasks and the schedule.",[18,26,27,30],{},[21,28,29],{},"Nothing to upload:"," the photo arrives on its own from Telegram and Instagram when the customer writes.",[18,32,33,36],{},[21,34,35],{},"You decide:"," if you prefer another photo or none, change or remove it and your choice is kept.",[18,38,39,42],{},[21,40,41],{},"Private:"," only your team sees it; your customers never see it in the portal or the links you share.",{"title":44,"searchDepth":45,"depth":46,"links":47},"",2,3,[48],{"id":12,"depth":45,"text":13},"2026-10-09","Your customers' photo shows up on its own in conversations, the customer list, tasks and the schedule when they write on Telegram or Instagram.","md",{},true,"\u002Fcustomers",[56,57],"owner","manager",[59,60,61],"Open Customers and go to a customer's profile.","Tap the camera next to their photo or initials to upload another one or remove it.","If you change your mind, choose “Use the channel photo” so it is taken automatically again.","When a customer writes on Telegram or Instagram, their profile photo shows up on its own and is refreshed from time to time. WhatsApp does not provide it: initials are shown, and you can upload one by hand. Only your team sees it, never the portal or public links.","Customer photos in conversations, customers, tasks and schedule","Customers → customer profile","\u002Fnovedades\u002F2026-10-09-foto-del-cliente","---\ndate: \"2026-10-09\"\ntitle: \"See who is writing to you\"\ndescription: \"Your customers' photo shows up on its own in conversations, the customer list, tasks and the schedule when they write on Telegram or Instagram.\"\ntags: [new]\npanel_title: \"Customer photos in conversations, customers, tasks and schedule\"\npanel_summary: \"When a customer writes on Telegram or Instagram, their profile photo shows up on its own and is refreshed from time to time. WhatsApp does not provide it: initials are shown, and you can upload one by hand. Only your team sees it, never the portal or public links.\"\npanel_where: \"Customers → customer profile\"\npanel_path: \"\u002Fcustomers\"\npanel_roles: [owner, manager]\npanel_steps:\n  - \"Open Customers and go to a customer's profile.\"\n  - \"Tap the camera next to their photo or initials to upload another one or remove it.\"\n  - \"If you change your mind, choose “Use the channel photo” so it is taken automatically again.\"\n---\n\n## What you get\n\n- **More human conversations:** recognize each customer at a glance, with their photo in the chat, the customer list, tasks and the schedule.\n- **Nothing to upload:** the photo arrives on its own from Telegram and Instagram when the customer writes.\n- **You decide:** if you prefer another photo or none, change or remove it and your choice is kept.\n- **Private:** only your team sees it; your customers never see it in the portal or the links you share.\n",null,{"title":5,"description":50},"novedades\u002F2026-10-09-foto-del-cliente",[71],"new","lUFZ24a11ZmQLnqNLKqNk8MRf2WQw1coMMQjZajjfbs",1791630267623]