[{"data":1,"prerenderedAt":72},["ShallowReactive",2],{"update-updates_en-2026-10-09-bot-entiende-pedidos":3},{"id":4,"title":5,"body":6,"date":49,"description":50,"extension":51,"meta":52,"navigation":53,"panel_path":54,"panel_roles":55,"panel_steps":58,"panel_summary":61,"panel_title":62,"panel_where":63,"path":64,"rawbody":65,"release":66,"seo":67,"stem":68,"tags":69,"__hash__":71},"updates_en\u002Fnovedades\u002F2026-10-09-bot-entiende-pedidos.md","Your bot understands orders the way customers write them",{"type":7,"value":8,"toc":43},"minimark",[9,14],[10,11,13],"h2",{"id":12},"what-you-get","What you get",[15,16,17,25,31,37],"ul",{},[18,19,20,24],"li",{},[21,22,23],"strong",{},"Fewer back-and-forths:"," “2 of the 20”, “2 jug 20 l” or a small typo is enough to take the order.",[18,26,27,30],{},[21,28,29],{},"Several products at once:"," “send 2 of the 20, one of the 12 and 5 sodas” is built in one step.",[18,32,33,36],{},[21,34,35],{},"Short questions when in doubt:"," only about the unclear product, with numbered options or buttons.",[18,38,39,42],{},[21,40,41],{},"No loops:"," if it still does not understand with the numbered options, the conversation goes to someone on your team.",{"title":44,"searchDepth":45,"depth":46,"links":47},"",2,3,[48],{"id":12,"depth":45,"text":13},"2026-10-09","“2 of the 20”, “a couple of sodas” or several products in one message: the bot builds the order without asking for the exact name.","md",{},true,"\u002Fautomation\u002Fbot",[56,57],"owner","manager",[59,60],"Open Automation → Bot and try an order like “send 2 of the 20 and a soda”.","Check that your products have a clear name, size and synonyms in Products.","The bot recognizes the product even when it is shortened, written with its size (“of 20”, “20 l”) or misspelled, and builds several products from one message. When in doubt it asks only about that product, with numbered options (and buttons on Telegram), and never repeats the same question: if it still does not understand, it hands the conversation to you.","Chat orders without the exact name","Automation → Bot","\u002Fnovedades\u002F2026-10-09-bot-entiende-pedidos","---\ndate: \"2026-10-09\"\ntitle: \"Your bot understands orders the way customers write them\"\ndescription: \"“2 of the 20”, “a couple of sodas” or several products in one message: the bot builds the order without asking for the exact name.\"\ntags: [improved]\npanel_title: \"Chat orders without the exact name\"\npanel_summary: \"The bot recognizes the product even when it is shortened, written with its size (“of 20”, “20 l”) or misspelled, and builds several products from one message. When in doubt it asks only about that product, with numbered options (and buttons on Telegram), and never repeats the same question: if it still does not understand, it hands the conversation to you.\"\npanel_where: \"Automation → Bot\"\npanel_path: \"\u002Fautomation\u002Fbot\"\npanel_roles: [owner, manager]\npanel_steps:\n  - \"Open Automation → Bot and try an order like “send 2 of the 20 and a soda”.\"\n  - \"Check that your products have a clear name, size and synonyms in Products.\"\n---\n\n## What you get\n\n- **Fewer back-and-forths:** “2 of the 20”, “2 jug 20 l” or a small typo is enough to take the order.\n- **Several products at once:** “send 2 of the 20, one of the 12 and 5 sodas” is built in one step.\n- **Short questions when in doubt:** only about the unclear product, with numbered options or buttons.\n- **No loops:** if it still does not understand with the numbered options, the conversation goes to someone on your team.\n",null,{"title":5,"description":50},"novedades\u002F2026-10-09-bot-entiende-pedidos",[70],"improved","VqpNYIJqTRnXZc1RCCx1oNrJHAcfS3tyRAeKUdLRj2Y",1791675691838]