[{"data":1,"prerenderedAt":65},["ShallowReactive",2],{"update-updates_en-2026-10-07-telegram-voz":3},{"id":4,"title":5,"body":6,"date":43,"description":44,"extension":45,"meta":46,"navigation":47,"panel_path":48,"panel_roles":49,"panel_steps":52,"panel_summary":55,"panel_title":5,"panel_where":56,"path":57,"rawbody":58,"release":59,"seo":60,"stem":61,"tags":62,"__hash__":64},"updates_en\u002Fnovedades\u002F2026-10-07-telegram-voz.md","Voice messages on Telegram",{"type":7,"value":8,"toc":37},"minimark",[9,14],[10,11,13],"h2",{"id":12},"what-you-gain","What you gain",[15,16,17,25,31],"ul",{},[18,19,20,24],"li",{},[21,22,23],"strong",{},"Customers talk the way they like:"," they can send audio to your Telegram bot and get an answer as if they had typed.",[18,26,27,30],{},[21,28,29],{},"No one is left without a reply:"," if audio is too long or cannot be understood, the bot says so and someone on your team takes over.",[18,32,33,36],{},[21,34,35],{},"Just like WhatsApp:"," the same voice experience on both channels.",{"title":38,"searchDepth":39,"depth":40,"links":41},"",2,3,[42],{"id":12,"depth":39,"text":13},"2026-10-07","Customers can send audio to your Telegram bot: it is transcribed and answered as on WhatsApp.","md",{},true,"\u002Fchannels\u002Ftelegram",[50,51],"owner","manager",[53,54],"With Telegram connected there is nothing to set up: audio messages are handled automatically.","Conversations the bot could not resolve wait for you in the Inbox.","The Telegram bot transcribes audio up to 2 minutes and 8 MB, within the monthly audio quota, and answers it like text. If it cannot, it says so and hands the conversation to a person.","Channels → Telegram","\u002Fnovedades\u002F2026-10-07-telegram-voz","---\ndate: \"2026-10-07\"\ntitle: \"Voice messages on Telegram\"\ndescription: \"Customers can send audio to your Telegram bot: it is transcribed and answered as on WhatsApp.\"\ntags: [new]\npanel_title: \"Voice messages on Telegram\"\npanel_summary: \"The Telegram bot transcribes audio up to 2 minutes and 8 MB, within the monthly audio quota, and answers it like text. If it cannot, it says so and hands the conversation to a person.\"\npanel_where: \"Channels → Telegram\"\npanel_path: \"\u002Fchannels\u002Ftelegram\"\npanel_roles: [owner, manager]\npanel_steps:\n  - \"With Telegram connected there is nothing to set up: audio messages are handled automatically.\"\n  - \"Conversations the bot could not resolve wait for you in the Inbox.\"\n---\n\n## What you gain\n\n- **Customers talk the way they like:** they can send audio to your Telegram bot and get an answer as if they had typed.\n- **No one is left without a reply:** if audio is too long or cannot be understood, the bot says so and someone on your team takes over.\n- **Just like WhatsApp:** the same voice experience on both channels.\n",null,{"title":5,"description":44},"novedades\u002F2026-10-07-telegram-voz",[63],"new","qYktDKfsNDEuWypipTtTYJ8RQmW4zdcHO0LjoTlKRqY",1791547354869]