[{"data":1,"prerenderedAt":51},["ShallowReactive",2],{"update-updates_en-2026-10-07-clientes-que-vuelven":3},{"id":4,"title":5,"body":6,"date":39,"description":40,"extension":41,"meta":42,"navigation":43,"path":44,"rawbody":45,"seo":46,"stem":47,"tags":48,"__hash__":50},"updates_en\u002Fnovedades\u002F2026-10-07-clientes-que-vuelven.md","Returning customers, with identity review",{"type":7,"value":8,"toc":33},"minimark",[9,14],[10,11,13],"h2",{"id":12},"improvements","Improvements",[15,16,17,21,24,27,30],"ul",{},[18,19,20],"li",{},"The web chat contact form lets visitors consent to storing unverified email and phone in their profile. Declaring a contact never opens someone else’s history. The same valid session continues in the same browser.",[18,22,23],{},"Owners and managers can review exact matches, both profiles and their counts before explicitly confirming a merge. The target profile takes priority; conversations, tasks and addresses are kept. Merging cannot be undone and is blocked when there is financial history. Declared contacts can be removed with confirmation.",[18,25,26],{},"Inbox shows each conversation’s real channel. Wagy can guide you to review; it cannot merge customers. Code verification and free-text contact capture are not available yet.",[18,28,29],{},"Merging preserves WhatsApp Cloud delivery receipts. Source tracking links are revoked and audited; the target link is kept. The preview explains this before confirmation.",[18,31,32],{},"Merging is blocked if the source profile participates in WhatsApp Cloud campaigns, including pending ones. This keeps recipients, metrics, responses and estimated cost; the panel explains the reason before confirmation.",{"title":34,"searchDepth":35,"depth":36,"links":37},"",2,3,[38],{"id":12,"depth":35,"text":13},"2026-10-07","Review exact matches before merging two customer profiles.","md",{},true,"\u002Fnovedades\u002F2026-10-07-clientes-que-vuelven","---\ndate: \"2026-10-07\"\ntitle: \"Returning customers, with identity review\"\ndescription: \"Review exact matches before merging two customer profiles.\"\ntags: [improved]\n---\n\n## Improvements\n\n- The web chat contact form lets visitors consent to storing unverified email and phone in their profile. Declaring a contact never opens someone else’s history. The same valid session continues in the same browser.\n\n- Owners and managers can review exact matches, both profiles and their counts before explicitly confirming a merge. The target profile takes priority; conversations, tasks and addresses are kept. Merging cannot be undone and is blocked when there is financial history. Declared contacts can be removed with confirmation.\n\n- Inbox shows each conversation’s real channel. Wagy can guide you to review; it cannot merge customers. Code verification and free-text contact capture are not available yet.\n\n- Merging preserves WhatsApp Cloud delivery receipts. Source tracking links are revoked and audited; the target link is kept. The preview explains this before confirmation.\n\n- Merging is blocked if the source profile participates in WhatsApp Cloud campaigns, including pending ones. This keeps recipients, metrics, responses and estimated cost; the panel explains the reason before confirmation.\n",{"title":5,"description":40},"novedades\u002F2026-10-07-clientes-que-vuelven",[49],"improved","VlUad04UoAKUK6ifsC0Bt1kOKlExP3XGyBzO3Mqy-dU",1791458106601]