[{"data":1,"prerenderedAt":44},["ShallowReactive",2],{"update-updates_en-2026-10-07-bot-destino-carrito":3},{"id":4,"title":5,"body":6,"date":33,"description":5,"extension":34,"meta":35,"navigation":36,"path":37,"rawbody":38,"seo":39,"stem":40,"tags":41,"__hash__":43},"updates_en\u002Fnovedades\u002F2026-10-07-bot-destino-carrito.md","Optional destination and product understanding",{"type":7,"value":8,"toc":27},"minimark",[9,14],[10,11,13],"h2",{"id":12},"improvements","Improvements",[15,16,17,21,24],"ul",{},[18,19,20],"li",{},"When an operator enables bot understanding, polite address replies and quantities in words can prepare an order. The bot asks about the uncertain field and shows a new summary before requesting confirmation. After two questions, a safe literal destination is marked for review; unresolved products go to the team. The option remains off by default.",[18,22,23],{},"Unknown or ambiguous products require clarification, even in a catalog with a single product. When a message changes items and destination, valid items are kept while the place is clarified. Unrelated questions, menus and quantity limits do not trigger handoff for lack of understanding.",[18,25,26],{},"Questions without a proposed destination keep the booking even if understanding marks destination uncertain. With one product line, “let it be 4” or “actually four” prepares the new quantity and requests another confirmation, preserving the destination and catalog checks.",{"title":28,"searchDepth":29,"depth":30,"links":31},"",2,3,[32],{"id":12,"depth":29,"text":13},"2026-10-07","md",{},true,"\u002Fnovedades\u002F2026-10-07-bot-destino-carrito","---\ntitle: \"Optional destination and product understanding\"\ndate: \"2026-10-07\"\ndescription: \"Optional destination and product understanding\"\ntags: [improved]\n---\n\n## Improvements\n\n- When an operator enables bot understanding, polite address replies and quantities in words can prepare an order. The bot asks about the uncertain field and shows a new summary before requesting confirmation. After two questions, a safe literal destination is marked for review; unresolved products go to the team. The option remains off by default.\n\n- Unknown or ambiguous products require clarification, even in a catalog with a single product. When a message changes items and destination, valid items are kept while the place is clarified. Unrelated questions, menus and quantity limits do not trigger handoff for lack of understanding.\n\n- Questions without a proposed destination keep the booking even if understanding marks destination uncertain. With one product line, “let it be 4” or “actually four” prepares the new quantity and requests another confirmation, preserving the destination and catalog checks.\n",{"title":5,"description":5},"novedades\u002F2026-10-07-bot-destino-carrito",[42],"improved","4tYKIU43ampNgtJ36_-yEX75qJtMYpOEqpCEw0fjED8",1791458106673]