[{"data":1,"prerenderedAt":122},["ShallowReactive",2],{"legal-legal_en-terms":3},{"id":4,"title":5,"body":6,"description":112,"extension":113,"meta":114,"navigation":115,"path":116,"seo":117,"source":118,"stem":119,"version":120,"__hash__":121},"legal_en\u002Flegal\u002Fterms.md","Terms of use",{"type":7,"value":8,"toc":100},"minimark",[9,14,23,26,30,37,40,44,47,50,54,57,61,64,70,74,81,84,88,94],[10,11,13],"h2",{"id":12},"_1-parties-and-service","1. Parties and service",[15,16,17,18,22],"p",{},"Fiuit: ",[19,20,21],"strong",{},"[company name, CNPJ, address and contact pending]",".\nCustomer: the business identified at sign-up and responsible for the workspace.",[15,24,25],{},"The service organizes catalog, availability, bookings, customer service and messages through the contracted channels. Features, commercial prices and payment terms are those of the approved commercial agreement; these terms do not define them.",[10,27,29],{"id":28},"_2-access-and-instructions","2. Access and instructions",[15,31,32,33,36],{},"The customer manages users and roles, checks invitations and protects its credentials. It must report unauthorized access through the support channel ",[19,34,35],{},"[pending]",". The workspace is determined by the credential, not by arbitrary information sent in the request.",[15,38,39],{},"End customers should not share passwords, documents or clinical information in the booking conversation. The system does not replace emergency care, diagnosis or medical follow-up.",[10,41,43],{"id":42},"_3-bookings-and-messages","3. Bookings and messages",[15,45,46],{},"Availability, prices and confirmation are controlled by Fiuit’s booking engine, not by free decisions of the language model. The business configuration defines hours, resources, cancellation policies and enabled automations.",[15,48,49],{},"A message that has entered the sending queue is not guaranteed to be delivered: channel or provider failures and outages may prevent or delay delivery. The business must follow up on exceptions, respond when a conversation is handed over to a person and check the relevant data.",[10,51,53],{"id":52},"_4-acceptable-use","4. Acceptable use",[15,55,56],{},"The service may not be used for spam, unnecessary data collection, exploiting third-party access or violating channel policies. Technical permissions do not replace the authorization of the data subject or the controller for a specific purpose. Test or simulator contacts must not receive messages through the real connection.",[10,58,60],{"id":59},"_5-data-and-third-parties","5. Data and third parties",[15,62,63],{},"The approved data processing agreement (DPA) and privacy policy will form part of the contract. The controller gives lawful instructions and decides purposes and legal bases; Fiuit acts on those instructions for end-customer data. Fiuit’s own processing will be set out separately, without automatically extending the processor role to every activity.",[15,65,66,67,69],{},"Sub-processors, regions and transfers depend on the approved inventory and contracts. Audio processing by an external provider and the processing of health data remain ",[19,68,35],{}," and are not authorized by these terms. There is no general authorization to train models on customer data.",[10,71,73],{"id":72},"_6-security-support-and-continuity","6. Security, support and continuity",[15,75,76,77,80],{},"There are technical controls for workspace isolation, auditing and role-based access; they are not a security certification nor a guarantee that no incident will occur. Service level (SLA), support, maintenance window, liability and indemnity: ",[19,78,79],{},"[pending commercial and legal approval]",".",[15,82,83],{},"Backups, recovery and retention will follow an approved policy and restore tests; internal restore tests do not certify recovery in production.",[10,85,87],{"id":86},"_7-termination-and-changes","7. Termination and changes",[15,89,90,91,80],{},"Export, the period for the controller to recover data, access blocking and deletion at termination will be defined in the approved DPA. Data will not be kept indefinitely for lack of a policy, nor will legally required records be deleted without a documented decision. Material changes require a new version, notice and acceptance, according to the contractual rule ",[19,92,93],{},"[to be defined]",[15,95,96,97,99],{},"Governing law, venue and complaints channel: ",[19,98,35],{},". Nothing in these terms excludes mandatory rights.",{"title":101,"searchDepth":102,"depth":103,"links":104},"",2,3,[105,106,107,108,109,110,111],{"id":12,"depth":102,"text":13},{"id":28,"depth":102,"text":29},{"id":42,"depth":102,"text":43},{"id":52,"depth":102,"text":53},{"id":59,"depth":102,"text":60},{"id":72,"depth":102,"text":73},{"id":86,"depth":102,"text":87},"Fiuit terms of use for businesses.","md",{},true,"\u002Flegal\u002Fterms",{"title":5,"description":112},"docs\u002Flegal\u002Ftermos-de-uso-draft.md (translated from Portuguese)","legal\u002Fterms","2026-10-07","0pNJRnGfG9r2p7InSSYoRVq7zL-Lrotoe8Zm11W3r68",1791392882022]