Field services

From the first message to the finished job, without losing the thread.

Organize quote requests, undated tasks, visits and owners in one flow.

DemoCN

Clima Norte

Air conditioning installation and maintenance

InstallationCleaningRepair

Tell us the problem

The living room AC is dripping. Here's a photo.

1 photo

We cover Rio's North Zone.

Request a quote

Questions? Chat with us.

Booking from the business pagePilot

How it usually goes today

  • “The quote request gets lost in the chat.”
  • “I don't know what's pending with each customer.”
  • “The technician comes back and nobody knows what was done.”

From start to finish

From “it's dripping” to a closed job.

This is what matters most in field services: work without a date is still work.

Demo
RRicardo MeloWhatsApp · conversation

The living room AC is dripping. Here's a photo.

Photo of the unit

The problem comes in. The customer describes the problem and sends a photo on WhatsApp.

1 / 6

In Fiuit

What stays in order

  • Undated tasks

    Quotes and pending items stay visible, with an owner, until they become a visit.

  • A technician in charge

    Every visit has an owner, and each technician sees their day.

  • Photos and signature

    Proof of the job recorded on the phone, on the spot.

  • History per customer

    What was done, when and by whom, in the customer's profile.

  • The customer follows along

    A link for the customer to see how the job is going.

  • Conversations with context

    Whoever takes over the chat sees the photo, the pending item and the history.

Where requests come in

  • WhatsApp
  • Instagram Coming soon
  • Telegram
  • Chat on your site Pilot
  • Website form
  • Email Coming soon

Anything marked “Coming soon” is not available yet.

What Fiuit doesn't do for field services

We'd rather say it upfront. If you need this, Fiuit isn't the right tool yet.

  • Issuing invoices
  • Spare parts inventory
  • Complex maintenance contracts
  • Automatic technician routing

Frequently asked questions

With a small team of technicians, Negócio is usually the starting point.

See pricing
What's an undated task?

Something that needs doing but has no day yet, like preparing a quote. It stays visible and owned until it's scheduled or resolved.

Does the technician record photos on their phone?

Yes. Photos, a comment and the customer's signature stay on the task itself.

Can I see everything that's pending?

Yes. In Work you filter what has no date, no owner or is in progress.

Start with your pending quotes.

You don't need to change your whole business to put things in order.